Terms and Conditions for The Scrunchie Hut

Last Updated: 05/08/2024

Introduction

Welcome to www.thescrunchiehut.co.uk (the "Site"). The Scrunchie Hut ("we", "our", "us") provides the products and services available on the Site subject to the following terms and conditions (the "Terms"). By accessing or using the Site, you agree to be bound by these Terms. Please read them carefully before using our Site.

1. General

  • 1.1 These Terms apply to all visitors, users, and others who access or use the Site.
  • 1.2 By accessing or using the Site, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Site.

2. Orders and Payments

  • 2.1 When you place an order on the Site, you agree to provide current, complete, and accurate purchase and account information.
  • 2.2 All prices are listed in GBP.  VAT is not charged on any orders.
  • 2.3 We accept various payment methods as indicated on the Site. By providing payment information, you represent and warrant that you are authorized to use the payment method.

3. Shipping and Delivery

  • 3.1 We aim to dispatch orders within 2 business days of order confirmation. Delivery times may vary depending on your location, but typically, delivery could take up to 7 days from the order date.
  • 3.2 Shipping costs and methods are provided at checkout. You agree to pay any shipping charges specified at the time of purchase.

4. Returns and Refunds

  • 4.1 We do not accept returns that are due to color variation, fabric variation, or where the photo does not match the product. Stock photos are used, and lighting can impact color and textures.
  • 4.2 Other returns are accepted within 14 days of receipt, provided the items are unused, in their original packaging, and in resellable condition.
  • 4.3 To initiate a return, please contact us at kat@thescrunchiehut.co.uk with your order details.
  • 4.4 We reserve the right to charge a restocking fee for returns. The restocking fee will be communicated to you upon initiation of the return process.
  • 4.5 Refunds will be processed using the original payment method within 14 days of receiving the returned items.

5. Product Descriptions

  • 5.1 We strive to ensure that the product descriptions and photographs provided on the Site are as accurate as possible. However, we do not guarantee that the descriptions, colors, or other content are error-free, complete, or current.
  • 5.2 All sizes and measurements are approximate; however, we do make every effort to ensure they are as accurate as possible.

6. Limitation of Liability

  • 6.1 To the maximum extent permitted by law, The Scrunchie Hut shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our Site or services.
  • 6.2 We shall not be liable for any loss or damage arising from incorrect or incomplete information provided by you during the order process.

7. Intellectual Property

  • 7.1 All content on the Site, including text, graphics, logos, images, and software, is the property of The Scrunchie Hut and is protected by UK and international copyright laws.
  • 7.2 You may not reproduce, distribute, modify, or create derivative works of any content from the Site without our express written permission.

8. Governing Law

  • 8.1 These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
  • 8.2 Any disputes arising from or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms

  • 9.1 We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes constitutes acceptance of the new Terms.
  • 9.2 We encourage you to review these Terms periodically for any changes.

Contact Us

If you have any questions about these Terms, please contact us at:

The Scrunchie Hut
Email: kat@thescrunchiehut.co.uk