Privacy Policy for The Scrunchie Hut

Last Updated: 05/08/2024

Introduction

The Scrunchie Hut ("we", "our", "us") operates the website www.thescrunchiehut.co.uk (the "Site"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site. We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We collect and process the following types of information:

  1. Personal Information: When you make a purchase, create an account, or contact us through the Site, we may collect personal details such as your name, email address, phone number, and shipping address.
  2. Payment Information: We collect payment details to process transactions. Payment information is encrypted and processed securely by our third-party payment processors.
  3. Log Data: Like many site operators, we collect information that your browser sends whenever you visit our Site. This Log Data may include your IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, and other statistics.
  4. Cookies: We use cookies to collect information and improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your order or inquiries.
  • To improve our Site and services.
  • To personalize your experience on our Site.
  • To comply with legal obligations.

Sharing Your Information

We do not sell, trade, or otherwise transfer your Personal Information to outside parties except as described below:

  • Service Providers: We may employ third-party companies and individuals to facilitate our Site and services, to provide the services on our behalf, to perform Site-related services, or to assist us in analyzing how our Site is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities.

Your Rights

Under UK data protection law, you have the following rights:

  • Access: You have the right to request a copy of the information we hold about you.
  • Correction: You have the right to correct any inaccuracies in the information we hold about you.
  • Deletion: You have the right to request that we delete your Personal Information under certain circumstances.
  • Objection: You have the right to object to the processing of your Personal Information.
  • Restriction: You have the right to request that we restrict the processing of your Personal Information.
  • Data Portability: You have the right to request the transfer of your Personal Information to another party.

To exercise any of these rights, please contact us at [insert contact email].

Security

The security of your Personal Information is important to us. We implement appropriate technical and organizational measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

The Scrunchie Hut
Email: kat@thescrunchiehut.co.uk